滥用
我在 xHamster 上看到了我受版权保护的内容，如何将其删除？
我在 xHamster 上看到了我受版权保护的内容，如何将其删除？
Please contact us through our Contact us/Single point of contact by selecting the "Report Violation of Our Rules" option and then the "Copyright Infringement / DMCA Notice and Takedown" option. For more information, please refer to https://xhamster.com/info/dmca.
Please contact us through our Contact us/Single point of contact by selecting the "Report Violation of Our Rules" option and then the "Copyright Infringement / DMCA Notice and Takedown" option. For more information, please refer to https://xhamster.com/info/dmca.
我在 xHamster 上看到我上传的电影，如何删除？
我在 xHamster 上看到我上传的电影，如何删除？
Please contact us through our Contact us/Single point of contact by selecting the "Report Violation of Our Rules" option and then the "Copyright Infringement / DMCA Notice and Takedown" option. For more information, please refer to https://xhamster.com/info/dmca.
Please contact us through our Contact us/Single point of contact by selecting the "Report Violation of Our Rules" option and then the "Copyright Infringement / DMCA Notice and Takedown" option. For more information, please refer to https://xhamster.com/info/dmca.
我在 xHamster 上看到非法内容（强奸、动物园、cp），如何删除？
我在 xHamster 上看到非法内容（强奸、动物园、cp），如何删除？
Please contact us through our Contact us/Single point of contact by selecting the "Report Violation of Our Rules" option.
Please contact us through our Contact us/Single point of contact by selecting the "Report Violation of Our Rules" option.
基本问题
Does xHamster have an app and how do I install it?
Does xHamster have an app and how do I install it?
We have an app for Android and iOS devices. Please use the following link to see the instructions.
We have an app for Android and iOS devices. Please use the following link to see the instructions.
如何查看评论以及我的个人资料页面上的评论计数器指示什么？
如何查看评论以及我的个人资料页面上的评论计数器指示什么？
评论计数器显示您在 xHamster 页面上留下的评论数量（例如视频、用户个人资料等）。要查看其他用户在您的个人资料页面和照片、视频和故事部分留下的评论，请转到[a target="_blank" href="https://xhamster.com/notifications"]通知</a > >> 在右侧标记/选择评论。
评论计数器显示您在 xHamster 页面上留下的评论数量（例如视频、用户个人资料等）。要查看其他用户在您的个人资料页面和照片、视频和故事部分留下的评论，请转到[a target="_blank" href="https://xhamster.com/notifications"]通知</a > >> 在右侧标记/选择评论。
如何找回密码？
我对 xHamster.com 有一个令人兴奋的想法，我该如何与您分享？
我对 xHamster.com 有一个令人兴奋的想法，我该如何与您分享？
We appreciate hearing all creative/innovative ideas. Please contact us through our Contact us/Single point of contact by selecting the "Feedback" option.
We appreciate hearing all creative/innovative ideas. Please contact us through our Contact us/Single point of contact by selecting the "Feedback" option.
xHamster 是免费的吗？
xHamster 是免费的吗？
是的，xHamster.com 是一个免费的电子管网站。
是的，xHamster.com 是一个免费的电子管网站。
什么是收藏夹？
什么是收藏夹？
通过单击收藏夹，视频和照片会自动保存和存储，供您将来轻松访问。
通过单击收藏夹，视频和照片会自动保存和存储，供您将来轻松访问。
朋友的图标显示退休是什么意思？
朋友的图标显示退休是什么意思？
这意味着该用户已关闭他/她的帐户。 （有一个选项可以恢复帐户。）
这意味着该用户已关闭他/她的帐户。 （有一个选项可以恢复帐户。）
排名是如何计算的？
排名是如何计算的？
根据评论数量排名如下：
0~50 新手
51~150 色情爱好者
151~500 色情专家
501~1000 佛经大师
1001~2000色情明星
2001~5000 名人
5001~8000 色情王子/公主
8001~15000 色情国王/女王
15001~25000 xHamster 传奇
25000+ 你会在你的个人资料中得到一个选项自定义您的排名
如果您的排名尚未升级，请等待大约 12 小时以获得新的排名。
根据评论数量排名如下：
0~50 新手
51~150 色情爱好者
151~500 色情专家
501~1000 佛经大师
1001~2000色情明星
2001~5000 名人
5001~8000 色情王子/公主
8001~15000 色情国王/女王
15001~25000 xHamster 传奇
25000+ 你会在你的个人资料中得到一个选项自定义您的排名
如果您的排名尚未升级，请等待大约 12 小时以获得新的排名。
我可以下载视频吗？
我可以下载视频吗？
不，您不能从 xHamster 下载视频
不，您不能从 xHamster 下载视频
我最喜欢的视频已被删除。为什么？
我最喜欢的视频已被删除。为什么？
由于滥用和/或其他原因，它已被上传者或版主删除。
由于滥用和/或其他原因，它已被上传者或版主删除。
如何阻止用户向我发送消息和评论？
如何阻止用户向我发送消息和评论？
您必须在他/她的个人资料页面上按阻止用户按钮（挂锁）或从消息右上角的下拉菜单中选择阻止用户。
您必须在他/她的个人资料页面上按阻止用户按钮（挂锁）或从消息右上角的下拉菜单中选择阻止用户。
如何取消阻止用户？
允许的最大好友数量是多少？
允许的最大好友数量是多少？
无限。
无限。
如何删除我的帐户？
如何删除我的帐户？
Log into your account, then go to Edit and click "Disable account". Then, you can either click "Deactivate account" or "Delete account" and enter your password. Now, all you have to do is click "Deactivate account". In accordance with our Privacy Policy (https://xhamster.com/info/privacy) you also have the right to delete your account and all information that we store about you. In order to do so, please contact us through our Contact us/Single point of contact, select the "Privacy/GDPR Request" option and then select the "Request to remove personal information" option.
Log into your account, then go to Edit and click "Disable account". Then, you can either click "Deactivate account" or "Delete account" and enter your password. Now, all you have to do is click "Deactivate account". In accordance with our Privacy Policy (https://xhamster.com/info/privacy) you also have the right to delete your account and all information that we store about you. In order to do so, please contact us through our Contact us/Single point of contact, select the "Privacy/GDPR Request" option and then select the "Request to remove personal information" option.
How to get featured on the xHamster Pornstars page with a live stream?
How to get featured on the xHamster Pornstars page with a live stream?
Do you want to be featured on the Pornstars page on xHamster and xHamsterLive?Do you want your live stream promoted to millions of loyal users?
If so, we have awesome news for you! We've made it all possible for you to use your Pornstar status to promote directly to potential fans and new audience members.
All pornstars who have verified accounts on both platforms, will also be featured on xHamster's Pornstar section whenever they go live and begin streaming on xHamsterLive.
Have an active account and Verified Pornstars status on xHamster — To have this status, we believe that the term "pornstar" is used to generally refer to professional models and performers in the adult entertainment industry. Usually, these performers appear in the highly-produced and professionally made content with other pornstars.
Have a live stream active on xHamsterLive — If you don't have a live stream set up already, use the tools in the Creator dashboard to activate your presence on xHamsterLive or write directly to our partner at pornstar@stripchat.com!
If you want to get verified, feel free to contact us through our Contact us/Single point of contact and select the "Pornstars" option. Fill out the required information to get verified. Required information includes the pornstar page on xHamster and your xHamster Creators profile.
Once we have the information we need, your live stream link will be published to pages like www.xHamster.com/pornstars and to our partner's page www.xHamsterLive.com/girls/pornstars.
Do you want to be featured on the Pornstars page on xHamster and xHamsterLive?Do you want your live stream promoted to millions of loyal users?
If so, we have awesome news for you! We've made it all possible for you to use your Pornstar status to promote directly to potential fans and new audience members.
All pornstars who have verified accounts on both platforms, will also be featured on xHamster's Pornstar section whenever they go live and begin streaming on xHamsterLive.
Have an active account and Verified Pornstars status on xHamster — To have this status, we believe that the term "pornstar" is used to generally refer to professional models and performers in the adult entertainment industry. Usually, these performers appear in the highly-produced and professionally made content with other pornstars.
Have a live stream active on xHamsterLive — If you don't have a live stream set up already, use the tools in the Creator dashboard to activate your presence on xHamsterLive or write directly to our partner at pornstar@stripchat.com!
If you want to get verified, feel free to contact us through our Contact us/Single point of contact and select the "Pornstars" option. Fill out the required information to get verified. Required information includes the pornstar page on xHamster and your xHamster Creators profile.
Once we have the information we need, your live stream link will be published to pages like www.xHamster.com/pornstars and to our partner's page www.xHamsterLive.com/girls/pornstars.
技术问题
我不能对视频/照片/博客/等发表评论。怎么了？
我不能对视频/照片/博客/等发表评论。怎么了？
您需要验证您的电子邮件地址才能发表评论。要验证，请点击此链接：https://xhamster.com/account_settings.php?tab=email 。
您需要验证您的电子邮件地址才能发表评论。要验证，请点击此链接：https://xhamster.com/account_settings.php?tab=email 。
Spam sanctions
Spam sanctions
Moderators can issue warnings regarding spamming, at their discretion. First warning results in blocking the user's ability to comment, send private messages, and create blog posts for one week. If a spamming incident is detected after the first warning, the user will be blocked for 30 days. If a spamming incident is detected after the 30-day block, the user's ability to comment, send private messages, and create blog posts will be permanently disabled. Notwithstanding the above, we reserve the right to ban spammers permanently without providing any prior notice.
Moderators can issue warnings regarding spamming, at their discretion. First warning results in blocking the user's ability to comment, send private messages, and create blog posts for one week. If a spamming incident is detected after the first warning, the user will be blocked for 30 days. If a spamming incident is detected after the 30-day block, the user's ability to comment, send private messages, and create blog posts will be permanently disabled. Notwithstanding the above, we reserve the right to ban spammers permanently without providing any prior notice.
如何观看视频？
如何观看视频？
We recommend you use the latest version of your internet browser. Please check if you have any ad blocker or ref blocker programs or extensions installed, as those can potentially block our video player. Try clearing your cookies and cache and if this doesn't help, please contact us through our Contact us/Single point of contact and select the "Technical problems" option. We recommend beginning your description with "Video Player Problems" to enable us to better assist.
We recommend you use the latest version of your internet browser. Please check if you have any ad blocker or ref blocker programs or extensions installed, as those can potentially block our video player. Try clearing your cookies and cache and if this doesn't help, please contact us through our Contact us/Single point of contact and select the "Technical problems" option. We recommend beginning your description with "Video Player Problems" to enable us to better assist.
如何在我的 iPhone/黑莓/其他移动设备上观看 xHamster？
电影在我看的时候一直在缓冲。怎么了？
电影在我看的时候一直在缓冲。怎么了？
This may be due to your Internet connection speed or due to a server overload on our side. We are constantly working to keep our servers up to speed. If the problem persists, please contact us through our Contact us/Single point of contact and select the "Technical problems" option.
This may be due to your Internet connection speed or due to a server overload on our side. We are constantly working to keep our servers up to speed. If the problem persists, please contact us through our Contact us/Single point of contact and select the "Technical problems" option.
我无法登录。怎么了？
我无法登录。怎么了？
您的帐户可能已被关闭（在这种情况下，您可以在其页面上看到'非活动'状态）或者您禁用了 cookie。
在这种情况下，您需要在浏览器中启用 cookie，同时请仔细检查您的密码。您可以在此处恢复密码：https://xhamster.com/recoverpass.php
您的帐户可能已被关闭（在这种情况下，您可以在其页面上看到'非活动'状态）或者您禁用了 cookie。
在这种情况下，您需要在浏览器中启用 cookie，同时请仔细检查您的密码。您可以在此处恢复密码：https://xhamster.com/recoverpass.php
如何启用 cookie？
我没有声音。我该如何解决？
我没有声音。我该如何解决？
Please check the sound icon to see if the sound is muted. If that is not the issue, contact us through our Contact us/Single point of contact and select the "Technical problems" option.
Please check the sound icon to see if the sound is muted. If that is not the issue, contact us through our Contact us/Single point of contact and select the "Technical problems" option.
如何将图片添加到我的个人资料的'关于我'部分？
如何将图片添加到我的个人资料的'关于我'部分？
您可以直接从'个人资料'页面将图像添加到'关于我'部分。在页面上找到关于我部分，单击铅笔图标进行编辑，然后单击插入图像图标。您可以选择要上传的图像，也可以添加指向 xHamster 画廊的链接。随意选择，然后单击添加图像按钮。同样可以从您的个人资料编辑页面完成。
您可以直接从'个人资料'页面将图像添加到'关于我'部分。在页面上找到关于我部分，单击铅笔图标进行编辑，然后单击插入图像图标。您可以选择要上传的图像，也可以添加指向 xHamster 画廊的链接。随意选择，然后单击添加图像按钮。同样可以从您的个人资料编辑页面完成。
如何从收藏夹中删除视频？
如何添加头像？
上传
What rules do I have to follow when uploading content to xHamster?
What rules do I have to follow when uploading content to xHamster?
— Content involving underage persons, animals, rape, incest, violence, blood, shitting, vomit, drunk, drugged, passed out or sleeping persons, and any content shot and/or shared without consent of the persons appearing in it is strictly forbidden
— If you upload any illegal content, your account will be deleted completely and you will be reported to the competent authorities. For more information read our User Agreement: https://xhamster.com/info/terms
— Don't upload someone else's videos (duplicates). Duplicates do not make views and generate no revenue.
— Important: You need to own the rights for the content. Be prepared to provide certain documents (2257, IDs, model releases)
— Content involving underage persons, animals, rape, incest, violence, blood, shitting, vomit, drunk, drugged, passed out or sleeping persons, and any content shot and/or shared without consent of the persons appearing in it is strictly forbidden
— If you upload any illegal content, your account will be deleted completely and you will be reported to the competent authorities. For more information read our User Agreement: https://xhamster.com/info/terms
— Don't upload someone else's videos (duplicates). Duplicates do not make views and generate no revenue.
— Important: You need to own the rights for the content. Be prepared to provide certain documents (2257, IDs, model releases)
我上传了一个视频，它什么时候开始活跃？
为什么我的视频/照片被删除了？
为什么我的视频/照片被删除了？
We remove videos and photos that violate our Terms and Conditions / User Agreement.
Never upload:
- Copyrighted videos/photos or videos/photos for which you don't have the legal rights to post
- Videos/photos with shitting, pooping, etc.
- Videos/photos involving animals
- Videos/photos involving underage persons, also videos/photos with persons looking underage
- Videos/photos with violence (rape or harm to body)
- Videos/photos that depict or imply prostitution or any other forms of offering money in exchange for sex
- Incest videos/photos or videos/photos with incest related titles
- Very bad quality videos/photos
- Videos/photos that contain gambling advertising
We also remove reposts and broken files (files with conversion errors).
We remove videos and photos that violate our Terms and Conditions / User Agreement.
Never upload:
- Copyrighted videos/photos or videos/photos for which you don't have the legal rights to post
- Videos/photos with shitting, pooping, etc.
- Videos/photos involving animals
- Videos/photos involving underage persons, also videos/photos with persons looking underage
- Videos/photos with violence (rape or harm to body)
- Videos/photos that depict or imply prostitution or any other forms of offering money in exchange for sex
- Incest videos/photos or videos/photos with incest related titles
- Very bad quality videos/photos
- Videos/photos that contain gambling advertising
We also remove reposts and broken files (files with conversion errors).
我上传了一个视频，它的状态是'转换错误"。这是什么意思？
我上传了一个视频，它的状态是'转换错误"。这是什么意思？
这意味着我们的系统无法识别您的视频编解码器，请将文件转换为其他格式。支持的文件类型为 wma, wmv, mpg3, mpg, mpeg, avi, mov, flv, mp4, 3gp, asf, m4v, mts, mkv, webm, f4v。 Avi 和 wmv 文件将是最佳选择。
这意味着我们的系统无法识别您的视频编解码器，请将文件转换为其他格式。支持的文件类型为 wma, wmv, mpg3, mpg, mpeg, avi, mov, flv, mp4, 3gp, asf, m4v, mts, mkv, webm, f4v。 Avi 和 wmv 文件将是最佳选择。
我的照片库壁龛已更改为男士。我怎样才能恢复它们？
我的照片库壁龛已更改为男士。我怎样才能恢复它们？
请注意，如果画廊中有个人男性图片，则整个画廊将更改为小众标签'男士"。请避免在异性恋画廊中发布此类图像。
请注意，如果画廊中有个人男性图片，则整个画廊将更改为小众标签'男士"。请避免在异性恋画廊中发布此类图像。
为什么我的视频的频道会发生变化？
为什么我的视频的频道会发生变化？
我们将仅限男性的视频移至'男性'或"同性恋"，以便将内容与'异性恋/异性恋'分开。请为您的视频选择正确的频道。另外，请不要将单独的男性视频上传到'双性恋'频道。
我们将仅限男性的视频移至'男性'或"同性恋"，以便将内容与'异性恋/异性恋'分开。请为您的视频选择正确的频道。另外，请不要将单独的男性视频上传到'双性恋'频道。
哪些编解码器适合在 xHamster.com 上上传？
我上传的其中一个已处于'正在转换'状态 5 天了。
我上传的其中一个已处于'正在转换'状态 5 天了。
Unfortunately, we had an error during conversion of this video. Please re-upload it. If you need further assistance, please contact us through our Contact us/Single point of contact and select the "Technical problems" option.
Unfortunately, we had an error during conversion of this video. Please re-upload it. If you need further assistance, please contact us through our Contact us/Single point of contact and select the "Technical problems" option.
如何恢复已删除的电影/图片/故事/博客文章？
如何恢复已删除的电影/图片/故事/博客文章？
不幸的是，没有办法恢复它们。您将不得不再次上传。
不幸的是，没有办法恢复它们。您将不得不再次上传。
如何删除我的视频？
How can I upload photos to xHamster?
How can I upload photos to xHamster?
Currently, photo and video uploads are available for Verified Members only.
You can convert your account into a Creator's/Producer's account and verify yourself and your content by submitting your documents here: https://xhamster.com/creator
Currently, photo and video uploads are available for Verified Members only.
You can convert your account into a Creator's/Producer's account and verify yourself and your content by submitting your documents here: https://xhamster.com/creator
你能添加一部名为"***"的电影吗？请帮我找到电影"***"。
你能添加一部名为"***"的电影吗？请帮我找到电影"***"。
xHamster 是一个存放用户生成内容的地方。上传不是我们制作的。
xHamster 是一个存放用户生成内容的地方。上传不是我们制作的。
我已经上传了介绍的图片或视频，但它从未出现过。怎么了？
我已经上传了介绍的图片或视频，但它从未出现过。怎么了？
可能它不符合我们的规则。您可以在此处查看状态：https://xhamster.com/photos/my_intros-1.html 和 https://xhamster.com/my_vids/intro/1.html
可能它不符合我们的规则。您可以在此处查看状态：https://xhamster.com/photos/my_intros-1.html 和 https://xhamster.com/my_vids/intro/1.html
我想证明我是一个真实的人，并在我的个人资料中获得社区用户的印章，但不想露脸。
我想证明我是一个真实的人，并在我的个人资料中获得社区用户的印章，但不想露脸。
您可以选择在上传阶段隐藏您的介绍，使其私密且仅对 xHamster 员工可见。在这种情况下，它不会显示在您的个人资料中。
您可以选择在上传阶段隐藏您的介绍，使其私密且仅对 xHamster 员工可见。在这种情况下，它不会显示在您的个人资料中。
如何删除我的照片？
What photos can I upload to the site?
What photos can I upload to the site?
You can only upload photos which do not violate our Terms and Conditions (available via link https://xhamster.com/info/terms) and for which you have legal rights. Please note that you may be requested to provide the documents of each person appearing in the photos.
You can only upload photos which do not violate our Terms and Conditions (available via link https://xhamster.com/info/terms) and for which you have legal rights. Please note that you may be requested to provide the documents of each person appearing in the photos.